Hillbark Hotel and Spa becomes the only five-star rated hotel in the Liverpool city region
PUBLISHED: 23:50 07 October 2012 | UPDATED: 22:01 20 February 2013
Hillbark Hotel and Spa has become the only five-star rated hotel in the Liverpool city region, Words BY JENNY LEIGH
Hillbark Hotel and Spa are celebrating their highest accolade to date in being declared the only five-star rated hotel in the Liverpool city region.
Operated by Contessa Hotels, the lavish Grade II listed Hillbark Hotel has been awarded five stars following an inspection by the AA tourism authority.
Amplifying this accolade, the boutique property is also the smallest hotel to be awarded five stars in the UK.
Claire Jones, General Manager of Contessa Hotels said: This is a remarkable achievement for Contessa and fantastic news for the tourism offering across Wirral and Liverpool. Attaining this outstanding rating, especially for an independent hotel of our size, is an incredible accomplishment and differentiates us from other high calibre hotels in the region.
The hotel is set in 250 acres of Wirral parkland at Frankby, overlooking the scenic Dee estuary. The grand estate boasts 18 individually designed bedrooms and suites, a choice of three restaurants including fine dining at Stewart Warner at Hillbark from award-winning executive chef Stewart Warner and a luxurious spa.
It is testament to the skill and hard work of our entire team that we have been recognised for the consistent high quality our guests expect, said Claire. We pride ourselves on the facilities and service offered at Hillbark, all of which are designed with our guests in mind, ensuring their stay with us is as pleasurable and memorable as possible.
The AAs five-star criteria are based on the exceptional services and facilities that are provided for guests, including the hospitality of the staff, food quality and cleanliness. The Contessa team underwent a rigorous quality assessment where every aspect of the hotel came under scrutiny, including the staff and management.
Dinner at Stewart Warner at Hillbark was described as the highlight of the stay by the AA inspector, who went on the say that his experience, demonstrated good technical skill, with the produce used of an excellent quality.
Head Chef, Stewart Warner said: I was thrilled that the report paid particular attention to the judges time in the restaurant. The praise is a credit to our wonderful local producers, my team and the inventive, refined dishes that we strive to produce for our customers.
The feedback mirrors Stewart Warner at Hillbarks independent accolade this autumn, in being awarded 3 AA Rosettes, an honour that reflects our standing alongside the few, best restaurants in the North West.
Contessa Hotels also own the Leverhulme Hotel in Port Sunlight. The former village hospital was transformed into sumptuous accommodation and has recently been awarded the highest four-star hotel rating in the area.